FAQ

  1. What brands do you carry?
    We carry a diverse portfolio of over 70 top international tech and lifestyle brands, including 11 Apple-listed brands. This includes both our exclusive distributed brands as well as other trendy, high-quality brands that we believe deserve to be part of the LNT platform. Our product range covers casing, audio, mobile photography, travel accessories, baby products, toys, gifts, home accessories, and much more.
  2. How can I place an order?

You can shop directly on LNT.com.lb or contact our customer service for assistance with your order.

  1. What payment methods do you accept?

We accept Cash on Delivery (COD) for Lebanon orders and PayPal for international purchases.

  1. Do you offer delivery across Lebanon?

Yes! We deliver nationwide within Lebanon, typically within 5 working days. Delivery fees may vary depending on your location and the size of your order.

  1. Do you ship internationally?

Yes, we ship worldwide through our partner DHL. Shipping fees depend on the package size, weight, and destination country.

  1. Can I track my order?

Absolutely! Once your order is shipped, we’ll send you a tracking number via email or WhatsApp.

  1. What is your return and exchange policy?

You can exchange products within 3 days if they are unused, in original packaging, and in the same condition as received. Returns are accepted within 3 days if the product packaging is unopened and in perfect condition. Please see our full Returns & Exchanges Policy for details.

  1. Is there a warranty on the products?

Yes, all new items come with a 1-year warranty, and open-box items have a 1-month warranty. Warranty details may vary by product. Contact us for specific warranty info.

  1. Can I become a wholesale partner or brand distributor?

We’re always open to partnering with exciting brands! Please contact us at info@LNT.com.lb to explore opportunities.

  1. How can I become an LNT Ambassador?

If you’re passionate about tech and lifestyle products, join our ambassador program for exclusive perks. Email us at info@LNT.com.lb with your details.

  1. What if I receive a damaged or defective product?

Please contact us immediately. We will guide you through the return or warranty claim process to ensure your issue is resolved quickly.

  1. Can I cancel or modify my order after placing it?

Please contact us as soon as possible. We will do our best to accommodate your request before the order is processed or shipped.

  1. Do you offer gift wrapping or special packaging?

Yes, sometimes we do! mainly during occasions. You can request it as well, we will always try to cater!