Join Us

Junior E-commerce Executive

The E-Commerce Specialist drives the growth of the E-Commerce business by enhancing customer experience, managing customer order fulfilment. He/She is also responsible for generating data-driven commercial insights and managing relationships with partners for the business.

 Responsibilities

• Create full items over website
• Communicate with suppliers for continuous brands / pricelists updates
• Invoice via CRM
• Follow undelivered, delay and unpaid invoices via shipping company
• Customer Service: Listen & resolve customers’ concerns, issues, and questions. Refer issues and questions to managers when needed.
• Follow up on orders sent by clients from A to Z.
• Open new customer accounts
• Recommend possible products to meet the customers’ needs.
• Prepare products and customers reports by gathering data collected during customer interactions.

Requirements and skills

• Experience: 0 to 2 years
• Excellent communication skills
• Strong verbal communicator
• Familiar with the software used to connect with customers and gather their information (WhatsApp, Facebook, Instagram)
• English reading and writing
• Basic excel skills

Send your CV to INFO@LNT.COM.LB